Independent website safety check

Is citizensadvice.org.uk a scam?

Ask Silver checked citizensadvice.org.uk for scam and trust signals. Review the latest verdict, the evidence found and the steps you can take to protect yourself before paying or sharing personal information.

Nothing detected but...

The website was set up 31 years ago

This is a good sign, as scam websites don't usually stay up for very long.

Check the FCA registration number provided in the letter

Visit the FCA's official website to confirm the registration number matches the organisation.

Contact the organisation directly using trusted contact details

Use contact details from their official website to confirm the letter's authenticity.

What reviewers are saying about citizensadvice.org.uk

Trustpilot rating
1.5

out of 5

Based on 661 reviews

People often complain about long waits and poor service when they try to get help. We think the group is a real charity even though the feedback shows folks are quite unhappy.

What should you do?

No obvious scam signs were found, but this is not a guarantee. Check payment details carefully and stop if anything changes or feels wrong.

About this website safety check

This result is based on information available when we checked. Websites can change, so use this as guidance rather than a guarantee.

This check is generated automatically and may be reviewed or corrected by Ask Silver administrators.


Read how Ask Silver uses AI and the limits of this check.


Last reviewed: