Independent website safety check

Is firstcitizens.com a scam?

Ask Silver checked firstcitizens.com for scam and trust signals. Review the latest verdict, the evidence found and the steps you can take to protect yourself before paying or sharing personal information.

This looks suspicious

First Citizens Bank's website has bad reviews online

Users may have found this site unreliable, untrustworthy or dishonest.

What reviewers are saying about firstcitizens.com

Trustpilot rating
1.5

out of 5

Based on 67 reviews

The reviews overwhelmingly describe poor customer service, issues with account management, and frustration with bank policies. While the company appears to be a legitimate financial institution, the consistently negative feedback suggests significant operational and service-related challenges.

What should you do?

Avoid making a payment or sharing personal details. If you already used the site, contact your bank, change any reused passwords, and keep screenshots of messages or receipts.

About this website safety check

This result is based on information available when we checked. Websites can change, so use this as guidance rather than a guarantee.

This check is generated automatically and may be reviewed or corrected by Ask Silver administrators.


Read how Ask Silver uses AI and the limits of this check.


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