Independent website safety check

Is hotels.com a scam?

Ask Silver checked hotels.com for scam and trust signals. Review the latest verdict, the evidence found and the steps you can take to protect yourself before paying or sharing personal information.

Nothing detected but...

Be cautious with attachments from unknown sources

Avoid opening attachments unless you're sure they're safe and expected.

Stick to the platform for all payments and communication

Use the official website or app to handle bookings and payments.

Watch for warnings in messages from trusted platforms

Pay attention to advice like avoiding sharing card details outside the platform.

What reviewers are saying about hotels.com

Trustpilot rating
3.6

out of 5

Based on 19378 reviews

People find the site easy to use and like the big hotel choice. They don't like the poor customer service and tricky pricing at checkout.

What should you do?

No obvious scam signs were found, but this is not a guarantee. Check payment details carefully and stop if anything changes or feels wrong.

About this website safety check

This result is based on information available when we checked. Websites can change, so use this as guidance rather than a guarantee.

This check is generated automatically and may be reviewed or corrected by Ask Silver administrators.


Read how Ask Silver uses AI and the limits of this check.


Last reviewed: