Independent website safety check

Is roborock.com a scam?

Ask Silver checked roborock.com for scam and trust signals. Review the latest verdict, the evidence found and the steps you can take to protect yourself before paying or sharing personal information.

Nothing detected but...

Check reviews before making a purchase online

Look at customer feedback to understand others' experiences with the company.

Use secure payment methods for online shopping

Pay with methods that offer fraud protection, like credit cards or trusted services.

Be cautious with promotional offers online

Ensure offers are realistic and align with the company's usual pricing.

What reviewers are saying about roborock.com

Trustpilot rating
1.6

out of 5

Based on 446 reviews

The reviews are overwhelmingly negative, with customers frequently reporting hardware failures, poor product quality, and a highly ineffective or unresponsive customer support team. Given the consistent pattern of complaints regarding defective products and failed repair processes, the company appears to be legitimate but provides a very poor customer experience.

What should you do?

No obvious scam signs were found, but this is not a guarantee. Check payment details carefully and stop if anything changes or feels wrong.

About this website safety check

This result is based on information available when we checked. Websites can change, so use this as guidance rather than a guarantee.

This check is generated automatically and may be reviewed or corrected by Ask Silver administrators.


Read how Ask Silver uses AI and the limits of this check.


Last reviewed: