Independent website safety check

Is viagogo.com a scam?

Ask Silver checked viagogo.com for scam and trust signals. Review the latest verdict, the evidence found and the steps you can take to protect yourself before paying or sharing personal information.

This looks suspicious

This website doesn't seem very trustworthy

People have reported that tickets don't arrive and they can't get refunds. Some users have even described their experiences as fraudulent.

This website has no social media

Trustworthy, established websites will often have accounts on multiple social media platforms.

What reviewers are saying about viagogo.com

Trustpilot rating
3.9

out of 5

Based on 21738 reviews

Many users report successful ticket purchases and positive event experiences, though others express significant frustration regarding high service fees and unresolved financial disputes. While the company appears to be a legitimate platform for ticket resale, the presence of serious complaints regarding payouts and customer support suggests potential risks for users.

What should you do?

Avoid making a payment or sharing personal details. If you already used the site, contact your bank, change any reused passwords, and keep screenshots of messages or receipts.

About this website safety check

This result is based on information available when we checked. Websites can change, so use this as guidance rather than a guarantee.

This check is generated automatically and may be reviewed or corrected by Ask Silver administrators.


Read how Ask Silver uses AI and the limits of this check.


Last reviewed: