Metro Bank partnered with Ask Silver to become the first bank in the world to launch an AI-powered Scam Checker.

Metro Bank partnered with Ask Silver to become the first bank in the world to launch an AI-powered Scam Checker.

Read the case study

Our impact so far

100,000+

Scams detected, giving consumers dynamic warnings and gathering crucial data

£750,000+

Detected in scams for a banking partner in a single quarter

300%

Increase in unique impersonation data for takedowns for partner

Every bank needs a scam checker

  • A hand-drawn icon of a sword, symbolizing the fight against scams.
    A hand-drawn icon of a sword, symbolizing the fight against scams.

    Protect your customers

    Protect your customers

    Giving customers the tools to spot a scam before they pay stops it in its tracks. Our responses don’t just flag risk, they explain it so every blocked scam leaves them better equipped to catch the next one themselves.

    Giving customers the tools to spot a scam before they pay stops it in its tracks. Our responses don’t just flag risk, they explain it so every blocked scam leaves them better equipped to catch the next one themselves.

    Giving customers the tools to spot a scam before they pay stops it in its tracks. Our responses don’t just flag risk, they explain it so every blocked scam leaves them better equipped to catch the next one themselves.

  • The hand-drawn 'Silver' diamond logo, shining to represent a helpful insight.
    The hand-drawn 'Silver' diamond logo, shining to represent a helpful insight.

    Reduce fraud losses & drive operational efficiency

    Reduce fraud losses & drive operational efficiency

    Every scam stopped before payment means no loss, no reimbursement claim and no case for your team, freeing them to focus on cases that actually need a human touch.

    Every scam stopped before payment means no loss, no reimbursement claim and no case for your team, freeing them to focus on cases that actually need a human touch.

    Every scam stopped before payment means no loss, no reimbursement claim and no case for your team, freeing them to focus on cases that actually need a human touch.

  • The hand-drawn 'Ask-Silver logo' diamond logo, shining to represent a helpful insight.
    The hand-drawn 'Ask-Silver logo' diamond logo, shining to represent a helpful insight.

    Protect against tomorrow’s scams

    Protect against tomorrow’s scams

    Fraudsters don’t stand still, and neither do we. As fraudsters evolve, from AI-generated messages to fake websites built in minutes, our detection evolves with them, keeping customers protected against what’s coming, not just what’s known.

    Fraudsters don’t stand still, and neither do we. As fraudsters evolve, from AI-generated messages to fake websites built in minutes, our detection evolves with them, keeping customers protected against what’s coming, not just what’s known.

    Fraudsters don’t stand still, and neither do we. As fraudsters evolve, from AI-generated messages to fake websites built in minutes, our detection evolves with them, keeping customers protected against what’s coming, not just what’s known.

A trusted name in scam checking

Proof it works: Metro Bank

Proof it works:
Metro Bank

An illustration showing a person holding a phone at a fork in the road, looking up with a question mark above their head. This symbolizes the uncertainty of deciding which path to take when faced with a potentially suspicious message.
An illustration showing a person holding a phone at a fork in the road, looking up with a question mark above their head. This symbolizes the uncertainty of deciding which path to take when faced with a potentially suspicious message.

Metro Bank partnered with Ask Silver to protect its customers from scams with the world’s first AI-powered Scam Checker.

Metro Bank partnered with Ask Silver to protect its customers from scams with the world’s first AI-powered Scam Checker.

Metro Bank partnered with Ask Silver to protect its customers from scams with the world’s first AI-powered Scam Checker.

An illustration showing a person holding a phone at a fork in the road, looking up with a question mark above their head. This symbolizes the uncertainty of deciding which path to take when faced with a potentially suspicious message.

Intelligence from across the market.

Every check draws on consortium intelligence from scams seen across all our users, helping protect Metro customers from threats first spotted elsewhere.

Live in hours, not months.

Metro added the Scam Checker to its website in an afternoon, without a deep integration, and started adding value immediately.

A launch that made the news.

Covered by multiple national outlets, including Which?, ITV and The Independent, and recognised with multiple industry awards, including at the Card & Payments Awards.

“

The Ask Silver team has been laser-focused on helping us detect scams — delivering the fastest fraud solution rollout we’ve ever had, providing us with new data and insight and being incredibly hands-on in driving strong customer adoption.

”

Metro Bank logo

Baz Thompson

Head of Fraud & Investigations

Metro Bank logo

Baz Thompson

Head of Fraud & Investigations

“

The Ask Silver team has been laser-focused on helping us detect scams — delivering the fastest fraud solution rollout we’ve ever had, providing us with new data and insight and being incredibly hands-on in driving strong customer adoption.

”

Metro Bank logo
Metro Bank logo

Baz Thompson

Head of Fraud & Investigations

“

The Ask Silver team has been laser-focused on helping us detect scams — delivering the fastest fraud solution rollout we’ve ever had, providing us with new data and insight and being incredibly hands-on in driving strong customer adoption.

”

Why Ask Silver?

Why Ask Silver?

  • An icon of a magnifying glass inspecting a document.

    Our consortium data is truly proprietary.

    Other scam checkers claim to have proprietary data, but offer no public-facing service to collect it. We’ve analysed more than 100,000 consumer-submitted scams, with every report making the next result more accurate.

  • An icon of stacked database servers.

    Market-leading detection rates.

    Our accuracy is high and false positives low, so your fraud team can act on results without double-checking them. That means faster decisions, more consistent responses, and less time spent reviewing uncertain cases.

  • An icon of a globe with a lockbox overlay.

    Join the wider fraud prevention ecosystem.

    We work alongside Victim Support, the City of London Police, Get Safe Online and National Trading Standards, sharing intelligence to stop current and future fraudsters.

  • An icon of a chat bubble containing a head.

    Expert insight behind every response.

    Built by specialists in behavioural psychology, criminology and linguistics, every response tells your customers not just what’s risky, but why, empowering and educating them along the way.

A mockup of the Ask Silver chat interface. A user asks, "Could you check if this offer is a scam?". The AI responds with a warning, "Careful, this is probably a scam!". It then lists the reasons, such as the website not being registered and the URL not belonging to Evri, and advises the user not to click the link.c

Why Ask Silver?

Awards & recognition

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    Replace with award logo

    Winner · 2026

    The National Cyber Awards · Financial Services Award

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    Replace with award logo

    Winner · 2026

    The Card and Payments Awards · Judge’s Award

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    Replace with award logo

    Finalist · 2026

    Pay360 Award · Best Financial Crime Prevention Initiative

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    Replace with award logo

    Winner · 2025

    The National Cyber Awards · Startup Innovation in Cyber Award

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    Replace with award logo

    Selected · 2025

    NatWest · Fintech Growth Programme

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    Replace with award logo

    Selected · 2025

    TSB Innovation Labs Fraud Programme

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    Replace with award logo

    Winner · 2024

    FCA Techsprint People’s Award

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    Replace with award logo

    Winner · 2024

    Innovate UK/FinTech Scotland Consumer Duty Programme

Beyond banks

Beyond banks

Beyond banks

Ask Silver is not just for banks. We are also partnering with organisations like the City of London Police, Get Safe Online and Friends Against Scams to help protect people wherever scams reach them. 

If you have customers, users or communities you want to support, we would love to hear from you.

We are committed to supporting the wider fraud prevention ecosystem, sharing insight, driving behaviour change and helping people feel more confident in the face of scams.

Ask Silver is not just for banks. We are also partnering with organisations like the City of London Police, Get Safe Online and Friends Against Scams to help protect people wherever scams reach them. 

If you have customers, users or communities you want to support, we would love to hear from you.

We are committed to supporting the wider fraud prevention ecosystem, sharing insight, driving behaviour change and helping people feel more confident in the face of scams.

Ask Silver is not just for banks. We are also partnering with organisations like the City of London Police, Get Safe Online and Friends Against Scams to help protect people wherever scams reach them. 

If you have customers, users or communities you want to support, we would love to hear from you.

We are committed to supporting the wider fraud prevention ecosystem, sharing insight, driving behaviour change and helping people feel more confident in the face of scams.

An illustration of a family of three looking calmly and happily at a smartphone together, surrounded by floating 'Silver' diamond icons that symbolize their protection from scams.